context closerloop {

        s => {
                Answer();

                SetMusicOnHold(default);

                Set(ISTRANSFER=TRANSFER);
		Set(TRANSFER_CONTEXT=closerdispo);
		Set(AGENTCALLED=${EXTEN});

		if (${ISNULL(${CAMPAIGN})}) {
			Set(CAMPAIGN=INBOUND);
		};
                if (${ISNULL(${LEADID})}) {
                        Set(LEADID=1);
                };
                if (${ISNULL(${PHONENUM})}) {
                        Set(PHONENUM=4085551212);
                };

//                Set(MONITOR_FILENAME=closer-${EXTEN}-${CAMPAIGN}-${PHONENUM}-${EPOCH});

		Set(CALLERID(num)=${PHONENUM});
		Set(CALLERID(name)=~${CAMPAIGN}-${LEADID}-true~);
                Set(DYNCONF=\(${PHONENUM}\));

                NoOp(Entered CloserLoop - PHONENUM: ${PHONENUM}, DSPMODE: ${DSPMODE}, CAMPAIGN: ${CAMPAIGN}, LEADID: ${LEADID}, ISTRANSFER: ${ISTRANSFER});

                WaitExten(1);
		Playback(one-moment-please);
                UserEvent(Queue${ISTRANSFER}| CallerIDName: ${CALLERID(name)});

		WaitMusicOnHold(5);
                Playback(thnk-u-for-patience);

                for (x=0; ${x} < 3; x=${x} + 1) {
			Verbose(3|x is ${x} !);
	                Verbose(3|CloserLoop - CLOSERCALLBACK - Phone: ${PHONENUM} CallerIDName: ${CALLERID(name)});
	                UserEvent(Queue${ISTRANSFER}| CallerIDName: ${CALLERID(name)});	
			WaitMusicOnHold(5);
                };
                Playback(pls-hold-while-try);
                for (x=0; ${x} < 3; x=${x} + 1) {
			Verbose(3|x is ${x} !);
	                Verbose(3|CloserLoop - CLOSERCALLBACK - Phone: ${PHONENUM} CallerIDName: ${CALLERID(name)});
	                UserEvent(Queue${ISTRANSFER}| CallerIDName: ${CALLERID(name)});	
			WaitMusicOnHold(5);
                };
                Playback(pls-hold-while-try);
                for (x=0; ${x} < 3; x=${x} + 1) {
			Verbose(3|x is ${x} !);
	                Verbose(3|CloserLoop - CLOSERCALLBACK - Phone: ${PHONENUM} CallerIDName: ${CALLERID(name)});
	                UserEvent(Queue${ISTRANSFER}| CallerIDName: ${CALLERID(name)});	
			WaitMusicOnHold(5);
                };

                Playback(nbdy-avail-to-take-call);
		WaitExten(1);
                Playback(rather-than-hold-thank-you);
                WaitExten(1);	
                Verbose(3|CloserLoop - DROPPING CLOSERCALLBACK - (NO CLOSER AVAILABLE) - Phone: ${PHONENUM} CallerIDName: ${CALLERID(name)});
                Set(FROM=NOCLOSERDROP);
               
		Hangup();
        };

        699 => {
                Answer();

                SetMusicOnHold(default);

                Set(ISTRANSFER=TRANSFER);
		Set(TRANSFER_CONTEXT=closerdispo);
		Set(AGENTCALLED=${EXTEN});
                
		if (${ISNULL(${CAMPAIGN})}) {
			Set(CAMPAIGN=INBOUND);
		};
                if (${ISNULL(${LEADID})}) {
                        Set(LEADID=1);
                };
                if (${ISNULL(${PHONENUM})}) {
                        Set(PHONENUM=4085551212);
                };

//                Set(MONITOR_FILENAME=closer-${EXTEN}-${CAMPAIGN}-${PHONENUM}-${EPOCH});

		Set(CALLERID(num)=${PHONENUM});
		Set(CALLERID(name)=~${CAMPAIGN}-${LEADID}-true~);
                Set(DYNCONF=\(${PHONENUM}\));

                NoOp(Entered CloserLoop - PHONENUM: ${PHONENUM}, DSPMODE: ${DSPMODE}, CAMPAIGN: ${CAMPAIGN}, LEADID: ${LEADID}, ISTRANSFER: ${ISTRANSFER});

                WaitExten(1);
		Playback(one-moment-please);
                UserEvent(Queue${ISTRANSFER}| CallerIDName: ${CALLERID(name)});

		WaitMusicOnHold(5);
                Playback(thnk-u-for-patience);

                for (x=0; ${x} < 3; x=${x} + 1) {
			Verbose(3|x is ${x} !);
	                Verbose(3|CloserLoop - CHECKING FOR CLOSER - Phone: ${PHONENUM} CallerIDName: ${CALLERID(name)});
	                UserEvent(Queue${ISTRANSFER}| CallerIDName: ${CALLERID(name)});	
			WaitMusicOnHold(5);
                };
                Playback(pls-hold-while-try);
                for (x=0; ${x} < 3; x=${x} + 1) {
			Verbose(3|x is ${x} !);
	                Verbose(3|CloserLoop - CHECKING FOR CLOSER - Phone: ${PHONENUM} CallerIDName: ${CALLERID(name)});
	                UserEvent(Queue${ISTRANSFER}| CallerIDName: ${CALLERID(name)});	
			WaitMusicOnHold(5);
                };
                Playback(pls-hold-while-try);
                for (x=0; ${x} < 3; x=${x} + 1) {
			Verbose(3|x is ${x} !);
	                Verbose(3|CloserLoop - CHECKING FOR CLOSER - Phone: ${PHONENUM} CallerIDName: ${CALLERID(name)});
	                UserEvent(Queue${ISTRANSFER}| CallerIDName: ${CALLERID(name)});	
			WaitMusicOnHold(5);
                };

                Playback(nbdy-avail-to-take-call);
		WaitExten(1);
                Playback(rather-than-hold-thank-you);
                WaitExten(1);	
                Verbose(3|CloserLoop - DROPPING CALL - (NO CLOSER AVAILABLE) - Phone: ${PHONENUM} CallerIDName: ${CALLERID(name)});
                Set(FROM=NOCLOSERDROP);
		Hangup();
        };

        _X => {
                Answer();
                Set(ISTRANSFER=TRANSFER);
		Set(TRANSFER_CONTEXT=closerdispo);
		Set(AGENTCALLED=${EXTEN});

                if (${ISNULL(${CAMPAIGN})}) {
                        Set(CAMPAIGN=INBOUND);
                };
                if (${ISNULL(${LEADID})}) {
                        Set(LEADID=1);
                };
                if (${ISNULL(${PHONENUM})}) {
                        Set(PHONENUM=4085551212);
                };

//                Set(MONITOR_FILENAME=closer-${EXTEN}-${CAMPAIGN}-${PHONENUM}-${EPOCH});
                
		Set(CALLERID(num)=${PHONENUM});
		Set(CALLERID(name)=~${CAMPAIGN}-${LEADID}-true~);
                Set(DYNCONF=\(${PHONENUM}\));
		Set(UID=\[${UNIQUEID}\]);
		
                NoOp(Entered CloserTransfer - PHONENUM: ${PHONENUM}, DSPMODE: ${DSPMODE}, CAMPAIGN: ${CAMPAIGN}, LEADID: ${LEADID}, ISTRANSFER: ${ISTRANSFER});

//                Playback(for-qc-and-training-purposes);
//                Playback(this-call-may-be-monitored-or-recorded);

		UserEvent(ClserCalled|Agent/${EXTEN} ${DYNCONF} ${UID} ${CALLERID(name)});
                Verbose(3|CloserLoop - BRIDGING TO CLOSER - ${EXTEN} with Phone: ${PHONENUM} CallerIDName: ${CALLERID(name)});

		Dial(Agent/${EXTEN}||t);
		UserEvent(Unlink|Agent/${EXTEN});
        };

        _X. => {
                Answer();
                Set(ISTRANSFER=TRANSFER);
		Set(TRANSFER_CONTEXT=closerdispo);
		Set(AGENTCALLED=${EXTEN});

                if (${ISNULL(${CAMPAIGN})}) {
                        Set(CAMPAIGN=INBOUND);
                };
                if (${ISNULL(${LEADID})}) {
                        Set(LEADID=1);
                };
                if (${ISNULL(${PHONENUM})}) {
                        Set(PHONENUM=4085551212);
                };

//                Set(MONITOR_FILENAME=closer-${EXTEN}-${CAMPAIGN}-${PHONENUM}-${EPOCH});
                
		Set(CALLERID(num)=${PHONENUM});
		Set(CALLERID(name)=~${CAMPAIGN}-${LEADID}-true~);
                Set(DYNCONF=\(${PHONENUM}\));
                Set(UID=\[${UNIQUEID}\]);
                
                NoOp(Entered CloserTransfer - PHONENUM: ${PHONENUM}, DSPMODE: ${DSPMODE}, CAMPAIGN: ${CAMPAIGN}, LEADID: ${LEADID}, ISTRANSFER: ${ISTRANSFER});

//                Playback(for-qc-and-training-purposes);
//                Playback(this-call-may-be-monitored-or-recorded);

		UserEvent(ClserCalled|Agent/${EXTEN} ${DYNCONF} ${UID} ${CALLERID(name)});
                Verbose(3|CloserLoop - BRIDGING TO CLOSER - ${EXTEN} with Phone: ${PHONENUM} CallerIDName: ${CALLERID(name)});

		Dial(Agent/${EXTEN}||t);
		UserEvent(Unlink|Agent/${EXTEN});
        };

        h => {
                NoOp(Left CloserLoop (Hangup) - PHONENUM: ${PHONENUM}, DSPMODE: ${DSPMODE}, CAMPAIGN: ${CAMPAIGN}, LEADID: ${LEADID}, ISTRANSFER: ${ISTRANSFER});
//                if( $["${FROM}" = "CLOSERCALLBACK"] || $["${FROM}" = "NOCLOSERDROP"] ) {
                if( ${FROM} = "CLOSERCALLBACK" || ${FROM} = "NOCLOSERDROP" ) {
               		DeadAGI(printrec.agi|11,699,${CAMPAIGN},${LEADID},CLOSER FAILURE - UnVerified Sale);
		};                                                              
	};

        t => {
                NoOp(Left CloserLoop (Timeout) - PHONENUM: ${PHONENUM}, DSPMODE: ${DSPMODE}, CAMPAIGN: ${CAMPAIGN}, LEADID: ${LEADID}, ISTRANSFER: ${ISTRANSFER});
		Hangup();
	};
};

context closerqueue {
        _X. => {
                Answer();
                NoOp(Entered CloserQueue - PHONENUM: ${PHONENUM}, DSPMODE: ${DSPMODE}, CAMPAIGN: ${CAMPAIGN}, LEADID: ${LEADID}, ISTRANSFER: ${ISTRANSFER});
                Set(ISTRANSFER=TRANSFER);
		Set(TRANSFER_CONTEXT=closerdispo);

                Set(CAMPAIGN=INBOUND);
                Set(LEADID=1);

//                Set(MONITOR_FILENAME=closer-${EXTEN}-${CAMPAIGN}-${PHONENUM}-${EPOCH});
                
		Set(AGENTCALLED=${EXTEN});
		Set(CALLERID(num)=${PHONENUM});
		Set(CALLERID(name)=~${CAMPAIGN}-${LEADID}-true~);
                Playback(for-qc-and-training-purposes);
                Playback(this-call-may-be-monitored-or-recorded);
		Wait(1);
                Playback(thnk-u-for-patience);
		goto cq|1;
        };

        cq => {
                Queue(CLOSER|tn|||30);
		goto t|1;
	};
        h => {
                NoOp(Left CloserQueue - PHONENUM: ${PHONENUM}, DSPMODE: ${DSPMODE}, CAMPAIGN: ${CAMPAIGN}, LEADID: ${LEADID}, ISTRANSFER: ${ISTRANSFER});
	};
        i => {
                Playback(invalid);
                Playback(pls-hold-while-try);
                goto cq|1;
	};
        t => {
                for (x=0; ${x} < 3; x=${x} + 1) {
	                Playback(all-reps-busy);
        	        Playback(pls-hold-while-try);
	                goto cq|1;
                };
		Playback(all-reps-busy);
                Playback(nbdy-avail-to-take-call);
		Wait(1);
		;Playback(something about calling them back);
		Hangup;
	};
};