//
// AstDisplay
//
// General purpose Display for Zap Channels
//
// Copyright (C) 2006, GnuDialer Project
//
// Heath Schultz <heath1444@yahoo.com>
// Richard Lyman <richard@dynx.net>
//
// this program started its life as AstMonitor.java 
// which is the CRM for the GnuDialer Project
// after ripping its guts out, and a few late nights
// this is the result.
//
// please excuse the whitespace, they were very late nights.
//
// This program is free software, distributed under the terms of
// the GNU General Public License.
//

import java.awt.*;
import java.awt.event.*;
import java.io.*;
import java.awt.image.*;
import java.net.*;
import java.applet.*;
import java.util.Date;
import java.util.Timer;
import java.util.TimerTask;
import java.util.Calendar;
import java.util.Vector;                
import java.util.ArrayList;
import java.util.Iterator;
import java.util.Collections; 
import java.util.Locale;
import java.util.ResourceBundle;
import java.util.NoSuchElementException;
import java.text.SimpleDateFormat;
import java.util.GregorianCalendar;
import java.lang.String;
import java.lang.Object;
import javax.imageio.*;
import javax.swing.*;
import javax.swing.JComponent;
import javax.swing.ImageIcon;
import javax.swing.border.*;

public class AstDisplay extends java.applet.Applet implements ActionListener, Runnable {
	boolean keepTrying = true;

	public static final String daVersion	= "v0.3.9";
        public boolean debugMode   = false;
	public boolean testMode    = false;
	
        public int DEBUG_HEIGHT    = 4;
        public int DEBUG_WIDTH     = 100;
	public int ZAP_CHANS       = 120;
        
	public int calls_this_run  = 0;
        
        public String slang = "english";
        public String language;
        public String country;

        Locale currentLocale;
        ResourceBundle configinfo;

        String message, message2, disposition, transfer, campaign, leadid, channel;
        String tmpAgent, tmpName, tmpStatus, tmpChannel, tmpChan, tmpState, tmpExten, tmpAlarm, s2;
        String tmpZap, tmpZap1, tmpZap2, tmpClid, tmpClid1, tmpClid2, tmpStuff;
        String tmpChan1, tmpChan2, tmpChannel1, tmpChannel2, tmpCallerid1, tmpCallerid2;
        String tmpTech, tmpDev, tmpOccur, tmpLds, tmpReason, tmpReasonStr;
        String tmpButton, tmpQueue;
        boolean isLinked, isPaused;
        int tmpIndex;

        Frame frame1;
        Toolkit toolkit;
        TextField text;

        TextArea debug_message, lds, bogus, OS_message, OF_message, CI_message;
        int DEBUG_COUNT, OS_count, OF_count, number_count, CI_count = 0;
        int DEBUG_count_limit, OS_count_limit, OF_count_limit, number_count_limit, CI_count_limit = 100;
        int SCREEN_res_x = 980, SCREEN_res_y = 550, FONT_size = 12;
        int screenSizeHeight = 1024, screenSizeWidth = 768;
        boolean FONT_size_override = false;
                                
        int port;
        
        Timer timer; 
	javax.swing.Timer m_t;
	long startTime;   // Start time of timer.
        long stopTime;   // Stop time of timer.
	
	Thread astThread;
        
        //Button callback 	= new Button("0 Callback");	
        
        ArrayList list,aList,zList,sList,iList,qList;
                
        Label[] labels;
	Label[] labelss; 
	Label[] clrids;
        Label[] states;
        Label[] agents;
	Label[] queues;
	StopWatch[] timers;
	SimpleDateFormat format;
	
        Panel main_panel;
        Panel zap_panel;
        Panel msg_panel;
        Panel agt_panel;
	Panel que_panel;
        
	Button button;

	GridLayout grid, msg, agt, que;
        GridBagLayout grid2, mess;
    
	Container container;
	
	public void init() {

//	        frame1 = new Frame();
//	        frame1.setSize(500,500);

		container = new Container();

//                if (slang.equalsIgnoreCase("spanish")) {
//                        language = new String("es");
//                        country = new String("US");
//                } else {
                        language = new String("en");
                        country = new String("US");
//                }

                currentLocale = new Locale(language, country);

                configinfo = ResourceBundle.getBundle("AstDisplay",currentLocale);

                debugMode   		= Boolean.valueOf(  configinfo.getString("debugMode") ).booleanValue();
                testMode                = Boolean.valueOf(  configinfo.getString("testMode") ).booleanValue();
                DEBUG_HEIGHT    	= Integer.valueOf(  configinfo.getString("DEBUG_HEIGHT") ).intValue();
                DEBUG_WIDTH     	= Integer.valueOf(  configinfo.getString("DEBUG_WIDTH") ).intValue();
                //ZAP_CHANS    		= Integer.valueOf(  configinfo.getString("ZAP_CHANS") ).intValue();
                                
                DEBUG_count_limit	= Integer.valueOf(  configinfo.getString("DEBUG_count_limit") ).intValue();
                OS_count_limit 		= Integer.valueOf(  configinfo.getString("OS_count_limit") ).intValue();
                OF_count_limit          = Integer.valueOf(  configinfo.getString("OF_count_limit") ).intValue();
                SCREEN_res_x            = Integer.valueOf(  configinfo.getString("SCREEN_res_x") ).intValue();
                SCREEN_res_y  		= Integer.valueOf(  configinfo.getString("SCREEN_res_y") ).intValue();
                FONT_size_override      = Boolean.valueOf(  configinfo.getString("FONT_size_override") ).booleanValue();
                FONT_size   	        = Integer.valueOf(  configinfo.getString("FONT_size") ).intValue();
                              
                if (!FONT_size_override) {
                	toolkit = java . awt . Toolkit . getDefaultToolkit ();
                	screenSizeHeight = Toolkit.getDefaultToolkit().getScreenSize().height;
                	screenSizeWidth  = Toolkit.getDefaultToolkit().getScreenSize().width;
			if (screenSizeHeight == 480) { FONT_size = 10; }
                        if (screenSizeHeight == 768) { FONT_size = 12; }
                        if (screenSizeHeight == 1024) { FONT_size = 14; }
                        if (screenSizeHeight >= 1200) { FONT_size = 16; }
                }

                String message_connect  = configinfo.getString("message_connect");
                String message_retry    = configinfo.getString("message_retry");

                Button callback         = new Button(configinfo.getString("callback"));
                Button noanswer         = new Button(configinfo.getString("noanswer"));

                //container = new Container();
                
                resize(SCREEN_res_x,SCREEN_res_y);

                setForeground( java.awt.Color.black );
		setBackground( java.awt.Color.white );

                setFont( new Font("Tacoma", Font.PLAIN, FONT_size) );

		setLayout(new BorderLayout());

                aList = new ArrayList();
                zList = new ArrayList();
                sList = new ArrayList();
                iList = new ArrayList(); 
                qList = new ArrayList();
                
		main_panel	= new Panel();
		                
    		zap_panel	= new Panel();
                msg_panel       = new Panel();
                agt_panel	= new Panel();
                que_panel       = new Panel();
                
                labels		= new Label[ZAP_CHANS+1];
                clrids		= new Label[ZAP_CHANS+1];
    		states		= new Label[ZAP_CHANS+1];
                agents          = new Label[ZAP_CHANS+1];

                timers		= new StopWatch[ZAP_CHANS+1];

                GridBagConstraints g = new GridBagConstraints(0, 0, 1, 1, 1.0, 1.0,
                                            GridBagConstraints.CENTER,
                                            GridBagConstraints.BOTH,
                                            new Insets(35, 73, 0, 0), 0, 0);
        
                g.fill = GridBagConstraints.HORIZONTAL;
                                
                grid      = new GridLayout(ZAP_CHANS/4,ZAP_CHANS/4*4,1,1);
                zap_panel.setLayout(grid);

	        ImageIcon icon = createImageIcon("images/middle.gif");
	
                g.weightx = 0.0;
                g.weighty = 1.0;

                g.gridheight = 1;
                g.gridwidth = 1;

//                g.gridx = 0;
//                g.gridy = 0;

                for ( int zidx = 0; zidx < ZAP_CHANS+1; zidx++ ) {
                        zList.add(zidx,new String("unused"));
                }

   		for ( int ridx = 1; ridx < ZAP_CHANS/4+1; ridx++ ) {
			int tc = 0;
			for ( int cidx = 0; cidx < 4; cidx++ ) {
				timers[ridx+tc] = new StopWatch();
				timers[ridx+tc].start(); 
				labels[ridx+tc] = new Label("unused");
				clrids[ridx+tc] = new Label("-");
				states[ridx+tc] = new Label("-");
				agents[ridx+tc] = new Label("-");
                                zap_panel.add(labels[ridx+tc]);
//                                zap_panel.add(agents[ridx+tc]);
				zap_panel.add(clrids[ridx+tc]);
				zap_panel.add(states[ridx+tc]);
				tc = tc + 30;
			}
		}
                
                System.out.println(zList.size());
                
// 		this section works only if you only use iter.next() once.
//              int counter = 0;
//              for (Iterator iter = zList.iterator(); iter.hasNext();) {
//			System.out.println(counter+": "+iter.next());
//			counter++;
//		}
		
//		String daChannel = "Zap/23";
//                if (zList.contains(daChannel)) {
//                	int zFIndex = zList.indexOf(daChannel);
//                        int zLIndex = zList.lastIndexOf(daChannel);
//	                System.out.println("first occurance: "+zFIndex );
//                        System.out.println(" last occurance: "+zLIndex );
//                }

//		for  ( int i = 0; i  <  zList.size(); i++ )   {
//			if (zList.get(i).toString().equals(daChannel)) {
//				System.out.println ("bingo");
//			}
//		}

		debug_message = new TextArea("",((debugMode) ? (DEBUG_HEIGHT * 3) : DEBUG_HEIGHT),DEBUG_WIDTH);
		debug_message.setFont(new Font("SansSerif", Font.PLAIN, FONT_size));
                debug_message.setEditable(false);

                lds = new TextArea("",((debugMode) ? (DEBUG_HEIGHT * 3) : DEBUG_HEIGHT),DEBUG_WIDTH);
                lds.setFont(new Font("SansSerif", Font.PLAIN, FONT_size));
                lds.setEditable(false);

                bogus = new TextArea("",((debugMode) ? (DEBUG_HEIGHT * 3) : DEBUG_HEIGHT),DEBUG_WIDTH);
                bogus.setFont(new Font("SansSerif", Font.PLAIN, FONT_size));
                bogus.setEditable(false);

                OS_message = new TextArea("",((debugMode) ? (DEBUG_HEIGHT * 3) : DEBUG_HEIGHT),DEBUG_WIDTH);
		OS_message.setFont(new Font("SansSerif", Font.PLAIN, FONT_size));
		OS_message.setBackground(Color.green);
                OS_message.setEditable(false);

                OF_message = new TextArea("",((debugMode) ? (DEBUG_HEIGHT * 3) : DEBUG_HEIGHT),DEBUG_WIDTH);
		OF_message.setFont(new Font("SansSerif", Font.PLAIN, FONT_size));
                OF_message.setBackground(Color.pink);
                OF_message.setEditable(false);

                CI_message = new TextArea("",((debugMode) ? (DEBUG_HEIGHT * 3) : DEBUG_HEIGHT),DEBUG_WIDTH);
                CI_message.setFont(new Font("SansSerif", Font.PLAIN, FONT_size));
                CI_message.setBackground(Color.yellow);
                CI_message.setEditable(false);
                                                
		GridBagConstraints m = new GridBagConstraints();
		m.fill = GridBagConstraints.BOTH;

		mess = new GridBagLayout();
		msg_panel.setLayout(mess);
                
                m.weightx = 1.0;
                m.weighty = 1.0; 
		 
		m.gridheight = 2;

                m.gridx = 0;      
                m.gridy = 0;
                m.gridwidth = 1;   
                mess.setConstraints(debug_message, m);
                msg_panel.add(debug_message);
                
                m.gridheight = 1;
                
                m.gridx = 1;
                m.gridy = 0;
                m.gridwidth = 1;                  
                mess.setConstraints(OS_message, m);
                msg_panel.add(OS_message);
                
                m.gridx = 2;
                m.gridy = 0;
                m.gridwidth = 1;
                mess.setConstraints(OF_message, m);
                msg_panel.add(OF_message);

                m.gridx = 1;      
                m.gridy = 1;
                m.gridwidth = 0;   
                mess.setConstraints(CI_message, m); 
                msg_panel.add(CI_message);     

                list = new ArrayList();

                agt = new GridLayout(4,4,1,1);
                agt_panel.setLayout(agt);
                
                que = new GridLayout(4,4,1,1);
                que_panel.setLayout(que);

                add(zap_panel, BorderLayout.CENTER);
                add(msg_panel, BorderLayout.NORTH);
                
                setVisible(true);

		astThread = new Thread(this);
		astThread.start();
	}
                                                                
	void addFrame(String name, int height, int width, boolean visable) {
 		JFrame frame = new JFrame(name);
    		//frame.setDefaultCloseOperation(JFrame.EXIT_ON_CLOSE);
    		Container c = frame.getContentPane();
		//c.setLayout(new FlowLayout(FlowLayout.CENTER, 3, 3));
		c.setLayout(new FlowLayout(FlowLayout.LEFT));
		labelss          = new Label[ZAP_CHANS+1];
		for (int i=0;i<ZAP_CHANS+1;i++)
		c.add(labelss[i] = new Label("Agent/"+i));
		frame.setSize(height,width);
		frame.setVisible(visable);
	}

	void addAgentsFrame(Panel panel, String title, int width, int height, boolean visable) {
 		JFrame frame = new JFrame(title);
    		//frame.setDefaultCloseOperation(JFrame.EXIT_ON_CLOSE);
    		Container c = frame.getContentPane();
		c.setLayout(new FlowLayout(FlowLayout.CENTER, 3, 3));
		//c.setLayout(new FlowLayout(FlowLayout.LEFT));
                panel       = new Panel();
                Collections.sort(aList);                                    
                for (Iterator iter = aList.iterator(); iter.hasNext();) {
                        addButton(panel,iter.next().toString());
                }
                add(panel);
		frame.setSize(width,height);
		frame.setVisible(visable);
	}

	void addDebugFrame(String name, int height, int width, boolean visable) {
 		JFrame frame = new JFrame(name);
    		//frame.setDefaultCloseOperation(JFrame.EXIT_ON_CLOSE);
    		Container c = frame.getContentPane();
		c.setLayout(new FlowLayout(FlowLayout.CENTER, 3, 3));
		//c.setLayout(new FlowLayout(FlowLayout.LEFT));
                Panel panel       = new Panel();
                panel.add(debug_message);
                add(panel);
		frame.setSize(height,width);
		frame.setVisible(visable);
	}

	void addButton(Container p, String name) {
        	Button b = new Button(name);
        	p.add(b);
        	b.addActionListener(this);
        }

        void addButton(Panel p, String name, Object option) {
        	Button b = new Button(name);
        	p.add(b, option);
        	b.addActionListener(this);
        }

	void addJButton(Container p, String name) {
        	JButton b = new JButton(name);
        	p.add(b);
        	b.addActionListener(this);
        }
      

        void addJButton(JPanel p, String name, Object option) {
        	JButton b = new JButton(name);
        	p.add(b, option);
        	b.addActionListener(this);
        }

	public void destroy() {
		keepTrying = false;
		astThread = null;
	}

	public void run() {

      		String thehost = getParameter("thehost");
      		String manuser = getParameter("manageruser");
      		String manpass = getParameter("managerpass");
      		String theport = getParameter("theport");
      		
	      	if (theport == null) {
        		theport = "5038";
        		writeDebug("Defaulting port: "+theport+" (edit display.html)");
      		}
	      	if (thehost == null) {
                        thehost = "192.168.1.2";
        		//thehost = "somehost.somedomain.com";
        		writeDebug("Defaulting host: "+thehost+" (edit display.html)");
      		}
      		if (manuser == null) {
        		manuser = "display";
        		writeDebug("Defaulting manuser: "+manuser+" (edit display.html)");
      		}
      		if (manpass == null) {
        		manpass = "1234";
        		writeDebug("Defaulting manpass: "+manpass+" (edit display.html)");
      		}

		keepTrying = true;
		writeDebug("AstDisplay (" + daVersion + ") Munch'D by Richard");
                writeDebug("(rewriting for all tech/devs)");
                writeDebug("screenSizeWidth:  " + screenSizeWidth);
                writeDebug("screenSizeHeight: " + screenSizeHeight);
                writeDebug("FONT_size: " + FONT_size);
              	                                
		while(keepTrying) {
			try {
	                        writeDebug("AstConnect - Attempt - " + thehost + ":" + theport);
                                System.out.println("AstConnect - Attempt - " + thehost + ":" + theport);
	  			AstConnect(thehost,theport,manuser,manpass);
			}
		        catch (SecurityException e) {  
				writeDebug("AstConnect - Failed - Check Authorization");
                                System.out.println("AstConnect - Failed - Check Authorization");
                                Toolkit.getDefaultToolkit().beep();
      			}
			catch (Exception e) {                         
			        e.printStackTrace();
			}
		}
	}

	public void actionPerformed(ActionEvent e) {
		String command = e.getActionCommand();
		String thebase = "http://" + getCodeBase().getHost();
                if (command.equals("logout")) {
                        //getAppletContext().showDocument(String2Url(thebase + "/crm/crmlogin.html"),"_parent");
			//actionSocket("Logoff",true,getParameter("thehost"),getParameter("station"),getParameter("manageruser"),getParameter("managerpass"));
			stop();
		}
                if (command.equals("debug")) {
                    msg_panel.setVisible(true);
                    repaint();                    
		}

                if (command.equals("button")) {
                        tmpButton = button.getLabel();
                          
		}
                writeDebug(command);                                        
	}

	public void paint(Graphics g) {
		g.setColor( Color.black );
                g.drawString(" " + message,0,250);
                //showStatus("yadda yadda something text here");
                //hideStatus();
	}

	public void actionSocket(String theAction, boolean tf, String host, String theport, String manuser, String manpass) {
                Socket astActionSocket = null;
                DataOutputStream osA = null;
                BufferedReader isA = null;
                port = Integer.parseInt(theport);
                try {
                        //astActionSocket = new Socket(getCodeBase().getHost(), 5038);
                        astActionSocket = new Socket(host, port);
                        osA = new DataOutputStream(astActionSocket.getOutputStream());
                        isA = new BufferedReader(new InputStreamReader(astActionSocket.getInputStream()));
                }
                catch (SocketException e) {
                        System.err.println("actionSocket - SocketException: " + e);
                        e.printStackTrace();
                }
                catch (UnknownHostException e) {
                        System.err.println("actionSocket - Unknown host: " + e);
                }
                catch (IOException e) {
                        System.err.println("actionSocket - IOException: " + e);
                        e.printStackTrace();
                }
		if (astActionSocket != null && osA != null && isA != null) {
			try {
				// this opens the manager session
				osA.writeBytes("Action: Login\r\n");
                        	osA.writeBytes("UserName: " + manuser + "\r\n");
                        	osA.writeBytes("Secret: " + manpass + "\r\n\r\n");
				String resp, block = new String();
                                // handle all the action events here
                                //if (theAction == "Logoff") {
                                //        osA.writeBytes("Action: Agentlogoff\r\n");
                                //        osA.writeBytes("Agent: " + agent + "\r\n\r\n");

                                //}
//                                if (theAction == "button") {
//                                        writeDebug("action fired agent/1");
                                
                                        //osA.writeBytes("Action: Agentlogoff\r\n");
                                        //osA.writeBytes("Agent: " + agent + "\r\n\r\n");
//                                }

                                //if (theAction == "AgentLogoff") {
                                //        osA.writeBytes("Action: Agentlogoff\r\n");
                                //        osA.writeBytes("Agent: " + agent + "\r\n\r\n");
                                //}

                                //if (theAction == "AgentPause") {
                                //        osA.writeBytes("Action: QueuePause\r\n");
                                //        osA.writeBytes("Interface: Agent/" + agent + "\r\n");
                                //        if (tf) {
                                //                osA.writeBytes("Paused: 1\r\n\r\n");
                                //        } else {
                                //                osA.writeBytes("Paused: 0\r\n\r\n");
                                //        }
                                //}
                                // this closes the manager session
                                //osA.writeBytes("Action: Logoff\r\n\r\n");
				//osA.close();
				//isA.close();
				//astActionSocket.close();
			}
	                catch (SocketException e) {
        	                System.err.println("actionSocket - SocketException: " + e);
                	        e.printStackTrace();
                	}
			catch (UnknownHostException e) {
				System.err.println("actionSocket - Unknown host: " + e);
			}
			catch (IOException e) {
				System.err.println("actionSocket - IOException: " + e);
                                e.printStackTrace();
			}
			finally {
				try {
					osA.close();
					isA.close();
					astActionSocket.close();
				}
				catch (IOException e) {
					System.err.println("actionSocket - IOException: " + e);
	                                e.printStackTrace();
				}
			}
		}
	}

	public void AstConnect(String host, String theport, String manuser, String manpass) {
		Socket AstSocket = null;
		DataOutputStream os = null;
		BufferedReader is = null;
                port = Integer.parseInt(theport);
		try {
                    //AstSocket = new Socket(getCodeBase().getHost(), 5038);
                    AstSocket = new Socket(host, port);
			os = new DataOutputStream(AstSocket.getOutputStream());
			is = new BufferedReader(new InputStreamReader(AstSocket.getInputStream()));
		}
                catch (SocketException e) {
                        System.err.println("AstConnect - SocketException: " + e);
                        e.printStackTrace();
                }
		catch (UnknownHostException e) {
                        System.err.println("AstConnect - Unknown host: " + e);
		}
		catch (IOException e) {
                        System.err.println("AstConnect - IOException: " + e);
                        e.printStackTrace();
		}
                           
                //zap_panel.removeAll();
                agt_panel.removeAll();
		que_panel.removeAll();
		
		if (AstSocket != null && os != null && is != null) {
			try {
				os.writeBytes("Action: Login\r\n");
				os.writeBytes("UserName: " + manuser + "\r\n");
				os.writeBytes("Secret: " + manpass + "\r\n\r\n");
				String resp, block = new String();

                        	int pos = 0;
                        	int end = 0;
                                                                
                        	while ((resp = is.readLine()) != null) {

                        		if (resp.indexOf(":") != -1 || resp.indexOf("Agent") != -1)
                        			block += resp + "\n";
					else {
					        if (debugMode) writeDebug(block);

						if (block.indexOf("Event: StatusComplete",0) != -1) {
							try {
				                                writeDebug("Tx - QueueStatus");
								System.out.println("Tx - QueueStatus");
								os.writeBytes("Action: QueueStatus\r\n\r\n");
							}
							catch (Exception e) {
								e.printStackTrace();
                                                        }
                                                }

						if (block.indexOf("Event: AgentsComplete",0) != -1) {

                                                        //addAgentsFrame(agt_panel,"Agents",200,500,true);
						                
							try {
				                                writeDebug("Tx - Status");
								System.out.println("Tx - Status");
								os.writeBytes("Action: Status\r\n\r\n");
							}
							catch (Exception e) {
								e.printStackTrace();
                                                        }
                                                }

						if (block.indexOf("Event: ZapShowChannelsComplete",0) != -1) {
							try {
				                                writeDebug("Tx - Agents");
								System.out.println("Tx - Agents");
								os.writeBytes("Action: Agents\r\n\r\n");
							}
							catch (Exception e) {
								e.printStackTrace();
                                                        }
                                                }

						if (block.indexOf("Response: Success",0) != -1 && block.indexOf("Message: Authentication accepted",0) != -1) {
							try {
				                                writeDebug("Tx - ZapShowChannels");
								System.out.println("Tx - ZapShowChannels");
								os.writeBytes("Action: ZapShowChannels\r\n\r\n");
							}
							catch (Exception e) {
								e.printStackTrace();
                                                        }
						}

//--------------------------------------------------
// new stuff

                                                if (block.indexOf("Event: Newstate") != -1 && block.indexOf("Channel:") != -1) {
							 tmpState = "";
							 String fullChannelName = "";          
                                                         if (block.indexOf("Channel: ") != -1) {
                                                                 pos = block.indexOf("Channel: ");
                                                                 end = block.indexOf("\n",pos);
                                                                 tmpChannel = block.substring(pos+9,end);
		                                                 tmpChan = strip2dash(tmpChannel);

//                		                                 if (tmpChan.indexOf("Agent/") != -1) { tmpChan = stripAgent(tmpChan); }
								 fullChannelName = new String(tmpChan);
                                                         }

							 if (zList.contains(fullChannelName)) {
        	                			 	int zFIndex = zList.indexOf(fullChannelName);
                	        			 	if (zFIndex > 0) {
                        				 		if (block.indexOf("State: ") != -1) {
                                                                 		pos = block.indexOf("State: ");
                                                                 		end = block.indexOf("\n",pos);
                                                                 		tmpState = block.substring(pos+7,end);

									 	if (tmpState.equals("Down")) {
        		                                                 		states[zFIndex].setBackground(Color.white);
									 	} else if (tmpState.equals("Rsrvd")) {
                        		                                 		states[zFIndex].setBackground(Color.yellow);
									 	} else if (tmpState.equals("Offhook")) {
                                        		                 		states[zFIndex].setBackground(Color.yellow);
									 	} else if (tmpState.equals("Dialing")) {
                                                        		 		states[zFIndex].setBackground(Color.yellow);
							 			} else if (tmpState.equals("Ring")) {
                                                         				states[zFIndex].setBackground(Color.pink);
									 	} else if (tmpState.equals("Ringing")) {
        		                                                 		states[zFIndex].setBackground(Color.pink);
									 	} else if (tmpState.equals("Up")) {
                        		                                 		states[zFIndex].setBackground(Color.green);
									 	} else if (tmpState.equals("Busy")) {
                                        		                 		states[zFIndex].setBackground(Color.blue);
									 	} else if (tmpState.equals("Mute")) {
                                                        		 		states[zFIndex].setBackground(Color.cyan);
							 			} else if (tmpState.equals("Prering")) {
                                                         				states[zFIndex].setBackground(Color.yellow);
									 	} else {
									 		//tmpState = "";
                	        	                                 		states[zFIndex].setBackground(Color.white);
									 	} 
                                	        	                 	//states[zFIndex].setText(tmpState+" "+Long.toString(timers[zFIndex].getElapsedTime()/1000));
                                	        	                 	states[zFIndex].setText(tmpState);                                       	                 	
									}       
									if (block.indexOf("CallerID: ") != -1) {
                                                                 		pos = block.indexOf("CallerID: ");
                                                                		end = block.indexOf("\n",pos);
	                                                                	tmpClid = block.substring(pos+10,end);
        	                                                        	tmpClid = strip91(tmpClid);
                	                                         		if (tmpClid.equals("<unknown>") || tmpClid.equals("<Unknown>")) {
											//do nothing
                                	                         		} else {
											clrids[zFIndex].setText(tmpClid);
                                                         	 		}
									} 
							 	}
							 }
			                                 writeDebug("Rx - Event: Newstate - " + fullChannelName + " " + tmpState);
                                                         //repaint();
                                                }

                                                if (block.indexOf("Event: Newchannel") != -1 && block.indexOf("Channel:") != -1) {
							String fullChannelName = "";          
							int zFIndex = 0;
                                                        if (block.indexOf("Channel: ") != -1) {
                                                                 pos = block.indexOf("Channel: ");
                                                                 end = block.indexOf("\n",pos);
                                                                 tmpChannel = block.substring(pos+9,end);
		                                                 tmpChan = strip2dash(tmpChannel);

//                		                                 if (tmpChan.indexOf("Agent/") != -1) { tmpChan = stripAgent(tmpChan); {
								 fullChannelName = new String(tmpChan);
                                                        }

                                                        if (fullChannelName.indexOf("Agent/") != -1) {
                                                        	String tmpAgentChan = stripAgent(fullChannelName);

                                                        	System.out.println(fullChannelName+" "+tmpAgentChan);

							 	tmpIndex = 0;
							 	for ( int lidx = 1; lidx < labels.length; lidx++ ) {
 									if (agents[lidx].getText().equals(tmpAgentChan)) {
                                                       				tmpIndex = lidx;
									}
			                               	 	}
								if (tmpIndex > 0) {
									//fullChannelName = labels[tmpIndex].getText();
									//zList.get(i).toString().equals(daChannel)) {
									fullChannelName = zList.get(tmpIndex).toString();
                      
								}
                                                                System.out.println(fullChannelName);
                                                                
							}
                                                        //} else {
								if (zList.contains(fullChannelName)) {
        		                			 	zFIndex = zList.indexOf(fullChannelName);
								} else {
									if (fullChannelName.indexOf("Agent/") != -1) {
										//do nothing for now
									} else {
								                                                        
										//find next unused, and add to list
									
										zFIndex = zList.lastIndexOf("unused");
										zList.set( zFIndex, fullChannelName);								
										labels[zFIndex].setBackground(Color.white);
										labels[zFIndex].setText(fullChannelName);
										repaint();
									}
								}
								if (zFIndex > 0) { 
//									timers[zFIndex].reset();
//									timers[zFIndex].start();
									if (block.indexOf("State: ") != -1) {
										pos = block.indexOf("State: ");
										end = block.indexOf("\n",pos);
										tmpState = block.substring(pos+7,end);
	
										if (tmpState.equals("Down")) {
        			                                         		states[zFIndex].setBackground(Color.white);
									 	} else if (tmpState.equals("Rsrvd")) {
                        			                         		states[zFIndex].setBackground(Color.yellow);
									 	} else if (tmpState.equals("Offhook")) {
                                			                 		states[zFIndex].setBackground(Color.yellow);
									 	} else if (tmpState.equals("Dialing")) {
                                                			 		states[zFIndex].setBackground(Color.yellow);
						 				} else if (tmpState.equals("Ring")) {
	                                                 				states[zFIndex].setBackground(Color.pink);
									 	} else if (tmpState.equals("Ringing")) {
        			                                         		states[zFIndex].setBackground(Color.pink);
									 	} else if (tmpState.equals("Up")) {
                        			                         		states[zFIndex].setBackground(Color.green);
									 	} else if (tmpState.equals("Busy")) {
                                        		                 		states[zFIndex].setBackground(Color.blue);
									 	} else if (tmpState.equals("Mute")) {
                                                			 		states[zFIndex].setBackground(Color.cyan);
						 				} else if (tmpState.equals("Prering")) {
	                                                 				states[zFIndex].setBackground(Color.yellow);
									 	} else {
									 		tmpState = "";
        	        		                                 		states[zFIndex].setBackground(Color.white);
										} 
                                		        	         	//states[zFIndex].setText(tmpState+" "+Long.toString(timers[zFIndex].getElapsedTime()/1000));                                       	                 	
                                	        		         	states[zFIndex].setText(tmpState);                                       	                 	
									}       
									if (block.indexOf("CallerID: ") != -1) {
                                                         			pos = block.indexOf("CallerID: ");
	                                                        		end = block.indexOf("\n",pos);
		                                                        	tmpClid = block.substring(pos+10,end);
        		                                                	tmpClid = strip91(tmpClid);
                        	                                 		if (tmpClid.equals("<unknown>") || tmpClid.equals("<Unknown>")) {
											//do nothing
                        	        	                 		} else {
											clrids[zFIndex].setText(tmpClid);
                                                 		 		}
									}
							 	}
							//}
			                                writeDebug("Rx - Event: Newstate - " + fullChannelName + " " + tmpState);
                                                        //repaint();
                                                }

                                                if (block.indexOf("Event: Newcallerid") != -1 && block.indexOf("Channel:") != -1) {
							String fullChannelName = "";          
                                                         if (block.indexOf("Channel: ") != -1) {
                                                                 pos = block.indexOf("Channel: ");
                                                                 end = block.indexOf("\n",pos);
                                                                 tmpChannel = block.substring(pos+9,end);
		                                                 tmpChan = strip2dash(tmpChannel);

//                		                                 if (tmpChan.indexOf("Agent/") != -1) { tmpChan = stripAgent(tmpChan); }
								 fullChannelName = new String(tmpChan);
                                                         }
							 if (zList.contains(fullChannelName)) {
        	                				int zFIndex = zList.indexOf(fullChannelName);
                	        				if (zFIndex > 0) { 
                        						int zLIndex = zList.lastIndexOf(fullChannelName);
	                        	                                if (block.indexOf("CallerID: ") != -1) {
        	                        	                                pos = block.indexOf("CallerID: ");
                	                        	                        end = block.indexOf("\n",pos);
                                                        	        	tmpClid = block.substring(pos+10,end);
                                                                		tmpClid = strip91(tmpClid);
                                                         	 		if (tmpClid.equals("<unknown>") || tmpClid.equals("<Unknown>")) {
											//do nothing
                                                         	 		} else {
											clrids[zFIndex].setText(tmpClid);
										}
                                                         	 	}
                                                         	 } 
							 }
			                                 writeDebug("Rx - Event: Newcallerid - " + fullChannelName + " " + tmpClid);
                                                         //repaint();
                                                }
                                                
                                                if (block.indexOf("Event: Newexten") != -1 && block.indexOf("Channel:") != -1) {
                                                	 String fullChannelName = "";
                                                         if (block.indexOf("Channel: ") != -1) {
                                                                 pos = block.indexOf("Channel: ");
                                                                 end = block.indexOf("\n",pos);
                                                                 tmpChannel = block.substring(pos+9,end);
		                                                 tmpChan = strip2dash(tmpChannel);

//                		                                 if (tmpChan.indexOf("Agent/") != -1) { tmpChan = stripAgent(tmpChan); }
                                                                 fullChannelName = new String(tmpChan);                                                               
                                                         }
                                                         if (block.indexOf("Extension: ") != -1) {
                                                                 pos = block.indexOf("Extension: ");
                                                                 end = block.indexOf("\n",pos);
                                                                 tmpState = block.substring(pos+11,end);
                                                                 tmpState = strip91(tmpState);
                                                         }
                                                         if (block.indexOf("Application: Dial") != -1 && block.indexOf("AppData:") != -1) {
                                                                 pos = block.indexOf("AppData: ");
                                                                 end = block.indexOf("\n",pos);
                                                                 tmpLds = block.substring(pos+9,end);
                                                                 writeLastNumberDialed(tmpLds);
                                                         }

                                                         if (tmpState.equals("s") ||  tmpState.length() >  8) {
                        		 	                //do nothing
                                			 } else {
							         if (zList.contains(fullChannelName)) {
        	                					int zFIndex = zList.indexOf(fullChannelName);
                	        					if (zFIndex > 0) { 
                        							int zLIndex = zList.lastIndexOf(fullChannelName);
										//labels[zFIndex].setBackground(Color.white);
										labels[zFIndex].setText(fullChannelName+" - "+tmpState);
										//labels[zFIndex].setText(fullChannelName);
										if (tmpState.equals("699")) {
        	                               				      		labels[zFIndex].setBackground(Color.magenta);
                	                                                        }
                		                                         	//states[zFIndex].setText(Long.toString(timers[zFIndex].getElapsedTime()/1000));
                		                                         	
                		                                         	//states[zFIndex].setBackground(Color.white);
                		                                         	//states[zFIndex].setText("-");
                                                         			//clrids[zFIndex].setText("-");
                                                                 		//agents[zFIndex].setText("-");
									}	
								}
							 }
			                                 writeDebug("Rx - Event: Newexten - " + fullChannelName);
							 //repaint();
                                                }

                                                //**********************************************************************************
                                                //
                                                //**********************************************************************************
                                                if (block.indexOf("Event: Hangup") != -1 && block.indexOf("Channel:") != -1) {
                                                         String fullChannelName = "";
                                                         if (block.indexOf("Channel: ") != -1) {
                                                                 pos = block.indexOf("Channel: ");
                                                                 end = block.indexOf("\n",pos);
                                                                 tmpChannel = block.substring(pos+9,end);
		                                                 tmpChan = strip2dash(tmpChannel);

//                		                                 if (tmpChan.indexOf("Agent/") != -1) { tmpChan = stripAgent(tmpChan); }
                                                                 fullChannelName = new String(tmpChan);
                                                                 //zList.set( Integer.valueOf( tmpZap ).intValue(), fullChannelName);
							         if (zList.contains(fullChannelName)) {
        	                					int zFIndex = zList.indexOf(fullChannelName);
                	        					if (zFIndex > 0) { 
										labels[zFIndex].setBackground(Color.white);
										labels[zFIndex].setText(fullChannelName);
		                                                         	states[zFIndex].setBackground(Color.white);
                		                                         	//states[zFIndex].setText(Long.toString(timers[zFIndex].getElapsedTime()/1000));
                		                                         	states[zFIndex].setText("-");
                                                         			clrids[zFIndex].setText("-");
                                                                 		agents[zFIndex].setText("-");
									}
								 }
                                                         }
			                                 writeDebug("Rx - Event: Hangup - " + fullChannelName);
						         //repaint();
                                                }

						//************************************************************************************
						//Event: ZapShowChannels
						//Channel: 96
						//Signalling: E & M Immediate
						//Context: fake_out
						//DND: Disabled
						//Alarm: Red Alarm
						//************************************************************************************
                                                if (block.indexOf("Event: ZapShowChannels") != -1 && block.indexOf("Channel:") != -1) {
                                                         String fullChannelName = "";
                                                         if (block.indexOf("Channel: ") != -1) {
                                                                 pos = block.indexOf("Channel: ");
                                                                 end = block.indexOf("\n",pos);
                                                                 tmpChannel = block.substring(pos+9,end);
                                                                 fullChannelName = new String("Zap/"+tmpChannel);
                                                                 zList.set( Integer.valueOf( tmpChannel ).intValue(), fullChannelName);
                                                                 //System.out.println((String)(zList.get(Integer.valueOf( tmpChannel ).intValue())));
							         if (zList.contains(fullChannelName)) {
        	                					int zFIndex = zList.indexOf(fullChannelName);
                	        					if (zFIndex > 0) { 
                        							int zLIndex = zList.lastIndexOf(fullChannelName);
										labels[zFIndex].setBackground(Color.white);
										labels[zFIndex].setText(fullChannelName);
									}
								 }
                                                                 //System.out.println((String)(zList.get(Integer.valueOf( tmpChannel ).intValue())));
                                                                 //zList.get( Integer.valueOf( tmpChannel ), new String("Zap/"+tmpChannel) );
                                                                 //System.out.println (zList.get(Integer.valueOf( tmpChannel ) ));
                                                         }
                                                         if (block.indexOf("Alarm: ") != -1) {
                                                                 pos = block.indexOf("Alarm: ");
                                                                 end = block.indexOf("\n",pos);
                                                                 tmpAlarm = block.substring(pos+7,end);
	                                                	 if (tmpAlarm.equals("Unknown Alarm") ||tmpAlarm.equals("Red Alarm") || tmpAlarm.equals("Yellow Alarm") || tmpAlarm.equals("Blue Alarm") || tmpAlarm.equals("Recovering") || tmpAlarm.equals("Loopback")) {
								         if (zList.contains(fullChannelName)) {
        		                					int zFIndex = zList.indexOf(fullChannelName);
                		        					if (zFIndex > 0) {
		                                	                		states[zFIndex].setBackground(Color.LIGHT_GRAY);
        		                                	                	states[zFIndex].setText(tmpAlarm);
										}
									 }
								 }
                                                         }
			                                 //writeDebug("Rx - Event: ZapShowChannels - " + tmpChannel + " " + tmpAlarm);
						         //repaint();
                                                }

						//Event: OriginateSuccess
						//Privilege: call,all
						//Channel: Zap/g1/4087208676
						//Context: gdincoming
						//Exten:
						//Reason: 4
						//Uniqueid: 1166288802.7608
						//CallerID: 9999999999
						//CallerIDName: ~308CLD04-6087-true~
                                                if (block.indexOf("Event: OriginateSuccess") != -1 && block.indexOf("Channel:") != -1) {
                                                         calls_this_run++;
                                                         if (block.indexOf("Channel: ") != -1) {
                                                                 pos = block.indexOf("Channel: ");
                                                                 end = block.indexOf("\n",pos);
                                                                 tmpChannel = block.substring(pos+9,end);
								 writeOSMessage(tmpChannel);
                                                         }
			                                 writeDebug("Rx - Event: OriginateSuccess - " + tmpChannel);
						         //repaint();
                                                }
                                                if (block.indexOf("Event: OriginateFailure") != -1 && block.indexOf("Channel:") != -1) {
                                                         calls_this_run++;
                                                         if (block.indexOf("Channel: ") != -1) {
                                                                 pos = block.indexOf("Channel: ");
                                                                 end = block.indexOf("\n",pos);
                                                                 tmpChannel = block.substring(pos+9,end);
                                                         }
                                                         if (block.indexOf("Reason: ") != -1) {
                                                                 pos = block.indexOf("Reason: ");
                                                                 end = block.indexOf("\n",pos);
                                                                 tmpReason = block.substring(pos+8,end);

                                                        	//unknown failure, disconnect
                                                        	if (tmpReason.equals("0")) { tmpReasonStr = "disconnect"; }
                                                        	// AST_CONTROL_RINGING
                                                        	//timed out while ringing, no answer
                                                        	if (tmpReason.equals("3")) { tmpReasonStr = "ringing-na"; }
                                                        	// AST_CONTROL_BUSY
                                                        	//busy
                                                        	if (tmpReason.equals("5")) { tmpReasonStr = "busy"; }
                                                        	// AST_CONTROL_HANGUP
                                                        	//hangup, no answer
                                                        	if (tmpReason.equals("1")) { tmpReasonStr = "hangup-na"; }
                                                        	// AST_CONTROL_CONGESTION
                                                        	//congestion
                                                        	if (tmpReason.equals("8")) { tmpReasonStr = "congestion"; }  
                                                         }
							 writeOFMessage(tmpChannel + " (" + tmpReasonStr + ")");
			                                 writeDebug("Rx - Event: OriginateFailure - " + tmpChannel + " (" + tmpReasonStr + ")");
						         //repaint();
                                                }


						//Event: Status
						//Privilege: Call
						//Channel: IAX2/pchammer-2
						//CallerID: 4083760400
						//CallerIDName: PcHammer
						//Account: pchammer
						//State: Up
						//Context: dialerlogin
						//Extension: s
						//Priority: 1
						//Seconds: 76
						//Uniqueid: 1166116930.9794

//action: status

//Response: Success
//Message: Channel status will follow

//Event: StatusComplete

						
                                                if (block.indexOf("Event: Status\n") != -1) {
	                                                String fullChannelName = "";
	                                                String tmpExten = ""; 
	                                                int zFIndex = 0;
							if (block.indexOf("Channel: ") != -1) {
                                                                 pos = block.indexOf("Channel: ");
                                                                 end = block.indexOf("\n",pos);
                                                                 tmpChannel = block.substring(pos+9,end);
		                                                 tmpChan = strip2dash(tmpChannel);

//                		                                 if (tmpChan.indexOf("Agent/") != -1) { tmpChan = stripAgent(tmpChan); }
                                                                 fullChannelName = new String(tmpChan);
                                                         }


                                                         if (zList.contains(fullChannelName)) {
                                                         	zFIndex = zList.indexOf(fullChannelName);
                                                         } else {
                                                                if (fullChannelName.indexOf("Agent/") != -1) {
									//do nothing for now
								} else {
									//find next unused, and add to list
									if (fullChannelName != null) {
										zFIndex = zList.lastIndexOf("unused");
                                                                        	zList.set( zFIndex, fullChannelName);
                                                                        	labels[zFIndex].setBackground(Color.white);
                                                                        	labels[zFIndex].setText(fullChannelName);
                                                                        	repaint();
									}
                                                                }
							 }
								//int zFIndex = zList.indexOf(fullChannelName);
								if (zFIndex > 0) {
		                                                         if (block.indexOf("State: ") != -1) {
                	                	                                 pos = block.indexOf("State: ");
                        	                	                         end = block.indexOf("\n",pos);
                                	                	                 tmpState = block.substring(pos+7,end);
                                	                	                 if (tmpState.equals("Down")) {
                                	                	                 	states[zFIndex].setBackground(Color.white);
										} else if (tmpState.equals("Rsrvd")) {
											states[zFIndex].setBackground(Color.yellow);
							 			} else if (tmpState.equals("Offhook")) {
                                                         				states[zFIndex].setBackground(Color.yellow);
							 			} else if (tmpState.equals("Dialing")) {
                                                         				states[zFIndex].setBackground(Color.yellow);
							 			} else if (tmpState.equals("Ring")) {
                                                         				states[zFIndex].setBackground(Color.pink);
							 			} else if (tmpState.equals("Ringing")) {
                                                         				states[zFIndex].setBackground(Color.pink);
							 			} else if (tmpState.equals("Up")) {
                                                         				states[zFIndex].setBackground(Color.green);
							 			} else if (tmpState.equals("Busy")) {
                                                         				states[zFIndex].setBackground(Color.blue);
							 			} else if (tmpState.equals("Mute")) {
                                                         				states[zFIndex].setBackground(Color.cyan);
							 			} else if (tmpState.equals("Prering")) {
                                                         				states[zFIndex].setBackground(Color.yellow);
							 			} else {
							 				tmpState = "";
                                                         				states[zFIndex].setBackground(Color.white);
							 			} 
                                                         			states[zFIndex].setText(tmpState);
                                                                        
									}
			                                                if (block.indexOf("Extension: ") != -1) {
                                                                 		pos = block.indexOf("Extension: ");
                                                                 		end = block.indexOf("\n",pos);
                                                                 		tmpExten = block.substring(pos+11,end);
                                                                 		tmpExten = strip91(tmpExten);
                                                                        	labels[zFIndex].setText(fullChannelName+" - "+tmpExten);
									}
								//}
							 }

			                                 writeDebug("Rx - Event: Status - " + fullChannelName + " " + tmpState);
							//repaint();
                                                }


						//Event: Agents
						//Agent: 210
						//Name: MCDONALD T
						//Status: AGENT_LOGGEDOFF
						//LoggedInChan: n/a
						//LoggedInTime: 0
						//TalkingTo: n/a

						//Event: Agents
						//Agent: 300
						//Name: TBS AGENT
						//Status: AGENT_IDLE
						//LoggedInChan: IAX2/pchammer-2
						//LoggedInTime: 1166116939
						//TalkingTo: n/a
                                                if (block.indexOf("Event: Agents") != -1 && block.indexOf("Agent:") != -1) {
                                                         if (block.indexOf("Agent: ") != -1) {
                                                                 pos = block.indexOf("Agent: ");
                                                                 end = block.indexOf("\n",pos);
                                                                 tmpAgent = block.substring(pos+7,end);
                                                         }
                                                         if (block.indexOf("Name: ") != -1) {
                                                                 pos = block.indexOf("Name: ");
                                                                 end = block.indexOf("\n",pos);
                                                                 tmpName = block.substring(pos+6,end);
                                                         }
                                                         if (block.indexOf("Status: ") != -1) {
                                                                 pos = block.indexOf("Status: ");
                                                                 end = block.indexOf("\n",pos);
                                                                 tmpStatus = block.substring(pos+8,end);
                                                         }
							 String fullChannelName = "";
                                                         if (block.indexOf("LoggedInChan: ") != -1) {
                                                                 pos = block.indexOf("LoggedInChan: ");
                                                                 end = block.indexOf("\n",pos);
                                                                 tmpChannel = block.substring(pos+14,end);
		                                                 tmpChan = strip2dash(tmpChannel);
  
//	              		                                 if (tmpChan.indexOf("Agent/") != -1) { tmpChan = stripAgent(tmpChan); }
								 fullChannelName = new String(tmpChan);
	                                                         if (zList.contains(fullChannelName)) {
									int zFIndex = zList.indexOf(fullChannelName);
									if (zFIndex > 0) {
	                                                	 		labels[zFIndex].setBackground(Color.cyan);
        	                                                 		agents[zFIndex].setText(tmpAgent);
        	                                                 		labels[zFIndex].setText(fullChannelName+" - "+tmpAgent);
									}
                	                                         }
							 }
			                                 writeDebug("Rx - Event: Agents - " + fullChannelName + " " + tmpAgent + " " + tmpName + " " + tmpStatus);
							 //repaint();
                                                }

                                                if (testMode && block.indexOf("Event: Agents") != -1 && block.indexOf("Agent:") != -1) {
                                                         if (block.indexOf("Agent: ") != -1) {
                                                                 pos = block.indexOf("Agent: ");
                                                                 end = block.indexOf("\n",pos);
                                                                 tmpAgent = block.substring(pos+7,end);
                                                                 aList.add(new String(tmpAgent));
                                                         }
                                                         if (block.indexOf("Name: ") != -1) {
                                                                 pos = block.indexOf("Name: ");
                                                                 end = block.indexOf("\n",pos);
                                                                 tmpName = block.substring(pos+6,end);
                                                         }

			                                 writeDebug("Rx - Event: Agents - " + tmpAgent + " " + tmpName);
							 //repaint();
                                                }

                                                if (testMode && block.indexOf("Event: QueueParams") != -1 && block.indexOf("Queue:") != -1) {
                                                         if (block.indexOf("Queue: ") != -1) {
                                                                 pos = block.indexOf("Queue: ");
                                                                 end = block.indexOf("\n",pos);
                                                                 tmpQueue = block.substring(pos+7,end);
                                                         }
                                                         qList.add(new String("Queue/"+tmpAgent));
			                                 writeDebug("Rx - Event: QueueParams - " + tmpQueue);
							 //repaint();
                                                }


                                                if (block.indexOf("Event: ManagerUserEvent") != -1 && block.indexOf("Event: CampaignInfo") != -1) {
                                                         if (block.indexOf("Body: ") != -1) {
                                                                 pos = block.indexOf("Body: ");
                                                                 end = block.indexOf("\n",pos);
                                                                 tmpStuff = block.substring(pos+6,end);
                                				 writeCIMessage(tmpStuff);
							 }         
			                                 writeDebug("Rx - Event: CampaignInfo - " + tmpStuff);
							 //repaint();
                                                }

						//action: ping
						//Response: Pong
                                                if (block.indexOf("Response: Pong") != -1) {
			                                 writeDebug("Rx - Event: Pong");
							 //repaint();
                                                }

                                                if (block.indexOf("Event: Link") != -1) {
                                                	 String fullChannelName1 = "";
							 String fullChannelName2 = "";
                                                         if (block.indexOf("Channel1: ") != -1) {
                                                                 pos = block.indexOf("Channel1: ");
                                                                 end = block.indexOf("\n",pos);
                                                                 tmpChannel1 = block.substring(pos+10,end);
		                                                 tmpChan1 = strip2dash(tmpChannel1);

                		                                 if (tmpChan1.indexOf("Agent/") != -1) { tmpChan1 = stripAgent(tmpChan1); }
                                                                 fullChannelName1 = new String(tmpChan1);
                                                         }
                                                         if (block.indexOf("Channel2: ") != -1) {
                                                                 pos = block.indexOf("Channel2: ");
                                                                 end = block.indexOf("\n",pos);
                                                                 tmpChannel2 = block.substring(pos+10,end);
		                                                 tmpChan2 = strip2dash(tmpChannel2);

                		                                 if (tmpChan2.indexOf("Agent/") != -1) { tmpChan2 = stripAgent(tmpChan2); }
                                                                 fullChannelName2 = new String(tmpChan2);
                                                         }
                                                         
                                                         
                                                         if (zList.contains(fullChannelName2)) {
								int zFIndex2 = zList.indexOf(fullChannelName2);
								if (zFIndex2 > 0) {
	                                                		labels[zFIndex2].setBackground(Color.pink);
        	                                         		//agents[zFIndex2].setText(tmpChan1);
        	                                         		labels[zFIndex2].setText(fullChannelName2+" - "+fullChannelName1);
        	                                         		tmpClid = clrids[zFIndex2].getText();
								}
                	                                 }

							 // fudge Agent channels
							 tmpIndex = 0;
							 for ( int lidx = 1; lidx < labels.length; lidx++ ) {
 								if (agents[lidx].getText().equals(tmpChan2)) {
                                                       			tmpIndex = lidx;
								}
			                               	 }
			                               	 
							 if (tmpIndex > 0) {
	                                                	labels[tmpIndex].setBackground(Color.pink);
        	                                 		//agents[zFIndex2].setText(tmpAgent);
        	                                 		//labels[tmpIndex].setText(fullChannelName2+" - "+fullChannelName1);
        	                                 		clrids[tmpIndex].setText(tmpClid);
							 }
							 
                                                         if (zList.contains(fullChannelName1)) {
								int zFIndex1 = zList.indexOf(fullChannelName1);
								if (zFIndex1 > 0) {
	                                                		labels[zFIndex1].setBackground(Color.pink);
        	                                         		//agents[zFIndex1].setText(tmpAgent);
        	                                         		labels[zFIndex1].setText(fullChannelName1+" - "+fullChannelName2);
        	                                         		clrids[zFIndex1].setText(tmpClid);
								}
                	                                 }
                	                                 
							 writeDebug("Rx - Event: Link - " + tmpChan1 + " " + tmpChan2 + " " + fullChannelName1 + " " + fullChannelName2);
							 //repaint();
                                                }

                                                if (block.indexOf("Event: Unlink") != -1) {
                                                	 String fullChannelName1 = "";
							 String fullChannelName2 = "";
                                                         if (block.indexOf("Channel1: ") != -1) {
                                                                 pos = block.indexOf("Channel1: ");
                                                                 end = block.indexOf("\n",pos);
                                                                 tmpChannel1 = block.substring(pos+10,end);
		                                                 tmpChan1 = strip2dash(tmpChannel1);

                		                                 if (tmpChan1.indexOf("Agent/") != -1) { tmpChan1 = stripAgent(tmpChan1); }
                                                                 fullChannelName1 = new String(tmpChan1);
                                                         }
                                                         if (block.indexOf("Channel2: ") != -1) {
                                                                 pos = block.indexOf("Channel2: ");
                                                                 end = block.indexOf("\n",pos);
                                                                 tmpChannel2 = block.substring(pos+10,end);
		                                                 tmpChan2 = strip2dash(tmpChannel2);

                		                                 if (tmpChan2.indexOf("Agent/") != -1) { tmpChan2 = stripAgent(tmpChan2); }
                                                                 fullChannelName2 = new String(tmpChan2);
                                                         }
                                                         
                                                         
                                                         if (zList.contains(fullChannelName1)) {
								int zFIndex1 = zList.indexOf(fullChannelName1);
								if (zFIndex1 > 0) {
	                                                		labels[zFIndex1].setBackground(Color.white);
        	                                         		//agents[zFIndex1].setText(tmpChan1);
        	                                         		labels[zFIndex1].setText(fullChannelName1);
        	                                         		clrids[zFIndex1].setText("-");
								}
                	                                 }

							 // fudge Agent channels
							 tmpIndex = 0;
							 for ( int lidx = 1; lidx < labels.length; lidx++ ) {
 								if (agents[lidx].getText().equals(tmpChan2)) {
                                                       			tmpIndex = lidx;
								}
			                               	 }
			                               	 
							 if (tmpIndex > 0) {
	                                                	labels[tmpIndex].setBackground(Color.cyan);
        	                                 		//agents[zFIndex2].setText(tmpAgent);
        	                                 		//labels[tmpIndex].setText(fullChannelName2+" - "+fullChannelName1);
        	                                 		clrids[tmpIndex].setText("-");
							 }
							 
                                                         if (zList.contains(fullChannelName2)) {
								int zFIndex2 = zList.indexOf(fullChannelName2);
								if (zFIndex2 > 0) {
	                                                		labels[zFIndex2].setBackground(Color.white);
        	                                         		//agents[zFIndex2].setText(tmpAgent);
        	                                         		labels[zFIndex2].setText(fullChannelName2);
        	                                         		clrids[zFIndex2].setText("-");
								}
                	                                 }
                	                                 
							 writeDebug("Rx - Event: Unlink - " + tmpChan1 + " " + tmpChan2 + " " + fullChannelName1 + " " + fullChannelName2);
							 //repaint();
                                                }


						//Event: Agentlogin
						//Privilege: agent,all
						//Agent: 300
						//Channel: IAX2/pchammer-2
						//Uniqueid: 1165938396.10152
                                                if (block.indexOf("Event: Agentlogin") != -1 && block.indexOf("Agent:") != -1) {
                                                         if (block.indexOf("Agent: ") != -1) {
                                                                 pos = block.indexOf("Agent: ");
                                                                 end = block.indexOf("\n",pos);
                                                                 tmpAgent = block.substring(pos+7,end);
                                                         }
                                                         String fullChannelName = "";
                                                         if (block.indexOf("Channel: ") != -1) {
                                                                 pos = block.indexOf("Channel: ");
                                                                 end = block.indexOf("\n",pos);
                                                                 tmpChannel = block.substring(pos+9,end);
		                                                 tmpChan = strip2dash(tmpChannel);

//                		                                 if (tmpChan.indexOf("Agent/") != -1) { tmpChan = stripAgent(tmpChan); }
                                                                 fullChannelName = new String(tmpChan);
                                                         }

                                                         if (zList.contains(fullChannelName)) {
                                                                int zFIndex = zList.indexOf(fullChannelName);
                                                                if (zFIndex > 0) {
                                                	 	 	labels[zFIndex].setBackground(Color.cyan);
                                                         	 	agents[zFIndex].setText(tmpAgent);
                                                         	 	labels[zFIndex].setText(fullChannelName+" - "+tmpAgent);
								}
                                                         }
			                                 writeDebug("Rx - Event: Agentlogin - " + tmpAgent + " " + fullChannelName);
							 //repaint();
                                                }

						//Event: Agentlogoff
						//Privilege: agent,all
						//Agent: 300
						//Logintime: 20
						//Uniqueid: 1165938396.10152
                                                if (block.indexOf("Event: Agentlogoff") != -1 && block.indexOf("Agent:") != -1) {
                                                         if (block.indexOf("Agent: ") != -1) {
                                                                 pos = block.indexOf("Agent: ");
                                                                 end = block.indexOf("\n",pos);
                                                                 tmpAgent = block.substring(pos+7,end);
                                                         }
                                                         String fullChannelName = "";
                                                         if (block.indexOf("Channel: ") != -1) {
                                                                 pos = block.indexOf("Channel: ");
                                                                 end = block.indexOf("\n",pos);
                                                                 tmpChannel = block.substring(pos+9,end);
		                                                 tmpChan = strip2dash(tmpChannel);

//                		                                 if (tmpChan.indexOf("Agent/") != -1) { tmpChan = stripAgent(tmpChan); }
                                                                 fullChannelName = new String(tmpChan);
                                                         }

                                                         if (zList.contains(fullChannelName)) {
                                                                 int zFIndex = zList.indexOf(fullChannelName);
                                                                 if (zFIndex > 0) {
                                                                        int zLIndex = zList.lastIndexOf(fullChannelName);
                                                	 	 	labels[zFIndex].setBackground(Color.white);
                                                         	 	agents[zFIndex].setText("");
                                                         	 	labels[zFIndex].setText(fullChannelName);
								 }
                                                         }
			                                 writeDebug("Rx - Event: Agentlogoff - " + tmpAgent + " " + fullChannelName);
							 //repaint();
                                                }

                                                if (block.indexOf("Event: ManagerUserEvent") != -1 && (block.indexOf("Event: AgentPause") != -1 || block.indexOf("Event: AgentUnPause") != -1)) {
                                                         isPaused = true;
                                                         if (block.indexOf("UnPause") != -1) {
                                                                 isPaused = false;
                                                         }
                                                         if (block.indexOf("Agent: ") != -1) {
                                                                 pos = block.indexOf("Agent: ");
                                                                 end = block.indexOf("\n",pos);
                                                                 tmpAgent = block.substring(pos+7,end);
                                                         }
							 tmpIndex = 0;
							 for ( int lidx = 1; lidx < labels.length; lidx++ ) {
 								if (agents[lidx].getText().equals(tmpAgent)) {
                                                       			tmpIndex = lidx;
								}
			                               	 }
                                                         
                                                         if (isPaused) {
								labels[tmpIndex].setBackground(Color.yellow);
							 } else {
							        labels[tmpIndex].setBackground(Color.cyan);
							 }
			                                 writeDebug("Rx - Event: MUE AgentPause/UnPause - " + tmpAgent + " " + isPaused);
						}

	            				block = "";
	            				repaint();
					}			
				}
				os.close();
				is.close();
				AstSocket.close();
			}

			catch (UnknownHostException e) {
				System.err.println("AstConnect - Unknown host: " + e);
			}
			catch (IOException e) {
				System.err.println("AstConnect - IOException: " + e);
				e.printStackTrace();
			}
                        finally {
                                try {
                                        os.close();
                                        is.close();
                                        AstSocket.close();
                                }
                                catch (IOException e) {
                                        System.err.println("actionSocket - IOException: " + e);
	                                e.printStackTrace();
                                }
                        }

		}
	}

        public static String strip91(String before) {
		if (before.length() > 3)
			if (before.substring(0,2).equals("91"))
				return before.substring(2,before.length());
		return before;
	}

        public static String strip2dash(String before) {
        	//System.err.println("before - " + before);
		if (before.indexOf("-") != -1)
			return before.substring(0,before.indexOf("-"));
		return before;
	}

        public static String stripAgent(String before) {
        	//System.err.println("before - " + before);
		if (before.indexOf("Agent/") != -1)
			return before.substring(before.indexOf("Agent/")+6,before.length());
		return before;
	}

	public void writeDebug(String daMessage) {
		if (DEBUG_COUNT > DEBUG_count_limit) {
			DEBUG_COUNT = 0;
			debug_message.setText("");	
		}
		debug_message.append(daMessage+ "\n");
                DEBUG_COUNT++;
	}

	public void writeLastNumberDialed(String daNumber) {
		if (number_count > 500) {
		        number_count = 0;
			lds.setText("");	
		}
		lds.append(daNumber+ "\n");
                number_count++;
	}

	public void writeOSMessage(String daOSNumber) {
		if (OS_count > OS_count_limit) {
		        OS_count = 0;
			OS_message.setText("");	
		}
		OS_message.append(daOSNumber+" ("+calls_this_run+")\n");
                OS_count++;
	}

	public void writeOFMessage(String daOFNumber) {
		if (OF_count > OF_count_limit) {
		        OF_count = 0;
			OF_message.setText("");	
		}
                OF_message.append(daOFNumber+" ("+calls_this_run+")\n");
                OF_count++;
	}

	public void writeCIMessage(String daStats) {
		if (CI_count > CI_count_limit) {
		        CI_count = 0;
			CI_message.setText("");	
		}
		CI_message.append(daStats+ "\n");
                CI_count++;
	}

        public void writeScreenShot() {
        	try {
            		Robot robot = new Robot();
                	BufferedImage screenShot = robot.createScreenCapture(new Rectangle(Toolkit.getDefaultToolkit().getScreenSize()));
                	ImageIO.write(screenShot, "JPG", new File("screenShot.jpg"));
         
        	} catch (AWTException e) {
            		e.printStackTrace();
        	} catch (IOException e) {
            		e.printStackTrace();
        	}
	}

        /** Returns an ImageIcon, or null if the path was invalid. */
        protected static ImageIcon createImageIcon(String path) {
                java.net.URL imgURL = TabbedPaneDemo.class.getResource(path);
                if (imgURL != null) {
                        return new ImageIcon(imgURL);
                } else {
                        System.err.println("Couldn't find file: " + path);
                        return null;
                }
        }

	public static URL String2Url(String theString) {
		URL theUrl = null;
		try {
			theUrl = new URL(theString);
			return theUrl;
		}
		catch (Exception e) {}
		return theUrl;
	}
}